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Contact My Empire Casino
My Empire Casino operates under licences issued by the Government of Curaçao (licence number 8048/JAZ) and the Union of Comoros (Anjouan jurisdiction).
How to get in touch
For assistance, email support@myempirecasino.best. Please send your message from the email address linked to your account where possible. This can help us locate your account and deal with your enquiry more efficiently. For your security, do not include your password, full payment card number or other sensitive information in your message.
You can contact support about common questions and account matters, including:
- Account access, profile details and verification questions
- Deposits, withdrawals and payment-related enquiries
- Bonus terms, eligibility and general promotional questions
- Technical problems, website errors or gameplay issues
- Responsible gambling requests, including help with account restrictions or taking a break
To help us respond faster, include your account email address or username, a short description of the issue and any relevant details, such as the approximate time the problem occurred. If relevant, attach clear screenshots showing the error or message. Our team may ask for further information where necessary to verify your account or investigate the matter. Please avoid sending duplicate messages about the same issue, as this may slow the review process.