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Responsible Gaming
My Empire Casino operates under licences issued by the Government of Curaçao (licence number 8048/JAZ) and the Union of Comoros (Anjouan jurisdiction).
Gambling should remain entertainment
Gambling involves risk, and there is no guaranteed way to win. Every bet can result in a loss, regardless of previous results, a winning streak or a personal strategy. Past outcomes do not determine future results. Games are designed to produce random outcomes, and no system can reliably predict or control them.
For players in Australia, it is important to approach online gambling carefully and within your personal circumstances. Before you play, decide how much time and money you are prepared to spend. Treat that amount as an entertainment expense rather than an investment. Never use gambling to pay bills, cover debts, replace income or recover money already lost.
- Only gamble with money you can comfortably afford to lose.
- Set a spending and time limit before starting a session.
- Keep gambling separate from essential household expenses.
- Avoid gambling when you are upset, tired, under the influence of alcohol or drugs, or trying to escape a problem.
- Do not chase losses by increasing your bets or playing for longer.
- Take regular breaks and make time for other activities.
- Remember that an occasional win does not mean you will continue to win.
A responsible approach also includes understanding that gambling may affect people differently. Some players can gamble occasionally without difficulty, while others may find it hard to stop once they begin. If gambling no longer feels enjoyable or is affecting your finances, relationships, work, study or wellbeing, it may be time to pause and seek support.
Practical tools for safer play
Planning ahead can make it easier to stay in control. Consider the limits and account controls available through the service, and choose settings that match your circumstances. Limits should be considered before you start playing, rather than during a session when emotions may influence your decisions.
Set a money limit
Decide on a maximum amount for a day, week or other suitable period. Include all gambling activity in your personal budget and do not increase the amount simply because you have lost. If you reach your limit, stop playing. A limit is most useful when it is realistic, clear and based on money left after rent, food, utilities, transport, debts and other necessary costs.
Set a time limit
Choose when your session will end and use a reminder if helpful. Long sessions can make it harder to notice how much time or money has been spent. Taking breaks can help you review your decisions and return to everyday activities. Avoid allowing gambling to interfere with sleep, work, study, family commitments or social plans.
Use account restrictions
Depending on the features available, you may be able to request deposit limits, activity limits, a temporary time-out or account closure. These tools are intended to help create distance from gambling. If you request a restriction or closure, do not open another account or use another person’s account to continue playing.
Keep your account personal
Do not share your login details, payment methods or account access with anyone else. Keeping an account private helps you monitor your own activity and protects you from unauthorised use. If you believe someone else has accessed your account, stop using it and contact the relevant support team through the available service channel.
Recognising signs of gambling harm
Gambling harm can develop gradually. You do not need to wait for a serious crisis before taking action. Early support can help you make changes and protect your financial, personal and emotional wellbeing.
- Spending more money or time gambling than you planned.
- Repeatedly trying to win back losses or feeling unable to stop.
- Borrowing money, selling possessions or using credit to gamble.
- Hiding gambling activity, losses or account statements from others.
- Feeling anxious, irritable, guilty or low because of gambling.
- Missing work, study, social events or family responsibilities.
- Thinking about gambling frequently or planning your day around it.
- Neglecting sleep, health, relationships or essential expenses.
- Gambling to cope with stress, loneliness, boredom or other difficult feelings.
- Returning to gambling after deciding to stop.
If any of these signs feel familiar, consider stopping play and speaking with someone you trust. A partner, family member, friend, GP, counsellor or gambling support service can provide practical and confidential help. You can ask another person to help you manage access to money, review your budget or support you while you take a break.
If gambling is causing immediate financial, emotional or personal danger, seek urgent assistance from an appropriate emergency or health service. If you are experiencing thoughts of self-harm or suicide, contact emergency services or a crisis support service in Australia without delay.
Taking a break and getting support
You can choose to stop gambling for a period or permanently. A temporary time-out may be suitable if you need space to review your habits, while account closure or self-exclusion may be more appropriate if you want a longer-term break. Consider removing gambling applications, turning off promotional notifications, blocking gambling websites where possible and asking your bank or financial provider about available gambling transaction controls.
Support is available across Australia through state and territory gambling help services, national telephone and online counselling services, community health providers and financial counselling organisations. These services can help with budgeting, relationships, emotional wellbeing, practical barriers and plans to reduce or stop gambling. You do not need to have a formal diagnosis or a large debt to ask for help.
You may also wish to speak with a qualified health professional. A GP or counsellor can help identify whether gambling is connected with stress, anxiety, depression, substance use or another issue. Support can also be valuable for family members and friends who are affected by another person’s gambling.
Our approach
My Empire Casino aims to provide responsible gaming information and promote informed choices. We may ask for information or take reasonable steps where account activity raises responsible gaming concerns, subject to applicable requirements and available processes. Any account tools, restrictions, verification steps or support arrangements are subject to the terms and processes that apply to the service.
If you are under the legal gambling age, do not use the service. Adults should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts, devices or payment methods. Responsible gambling is a shared responsibility, and seeking help early is a positive step.