Split across your first 4 deposits
Betting Rules
My Empire Casino operates under licences issued by the Government of Curaçao (licence number 8048/JAZ) and the Union of Comoros (Anjouan jurisdiction).
General betting conditions
My Empire Casino is intended for eligible players who are located in a jurisdiction where online gambling is permitted. You are responsible for checking that you are legally allowed to use the website and place bets from your location. You must also meet any applicable age, identity and account requirements before using real-money services.
An account may only be used by the person who registered it. Account information must be accurate, current and complete. You must not allow another person to access your account, place bets on your behalf or use your payment method without permission. You are responsible for keeping your login details secure and should contact the relevant support team through the website if you believe your account has been accessed without authorisation.
All bets must be placed through the available betting interface and must be accepted by the website before they become valid. Selecting a stake or submitting a bet does not necessarily mean that the bet has been accepted. You should check the confirmation message, account history or other available record before assuming that a bet has been placed successfully.
- You are responsible for checking your selected game, market, outcome and stake before confirming a bet.
- A bet may be rejected, limited, delayed or unavailable where permitted by the applicable rules.
- You must not use software, devices or methods intended to interfere with the website or gain an unfair advantage.
- You must not place bets using information obtained through unlawful activity or in breach of another person’s rights.
- Where an individual game or market has additional rules, those rules take priority for that game or market.
Betting availability can change because of technical issues, maintenance, market status, legal requirements or other operational reasons. A displayed price, line, multiplier or game condition may change before a bet is accepted. The terms shown at the time of acceptance generally determine how the bet is assessed, subject to correction of an obvious error or another applicable rule.
Bets, game results and settlement
Bets are assessed using the official result or settlement information relevant to the game or market. For casino games, the result generated by the approved game system or recorded in the relevant game history is used. For event-based betting, the result is determined by the official source or settlement method stated for that market. If an official result is changed, delayed or disputed, settlement may be adjusted in accordance with the applicable rules.
A bet is normally settled only after the relevant result is available and the market has been reviewed. A market may be declared void, cancelled or resettled where an event does not take place, a game is interrupted, the wrong information is displayed, a technical error affects the market or the specific market rules require a different outcome. The treatment of partial results, postponed events, abandoned events and ties can vary by market.
Errors and unusual circumstances
If an obvious mistake appears in a price, result, description, payout calculation or game display, the bet may be corrected, voided or settled using the accurate information, where permitted. An obvious error may include a clear typographical mistake, an incorrect market description or an outcome that could not reasonably have been offered as displayed. You should not rely on an apparent error when deciding whether to place a bet.
Technology cannot be guaranteed to operate without interruption. If a connection fails, a screen freezes or a transaction appears incomplete, do not repeatedly submit the same bet until you have checked your account history or transaction record. If the status remains unclear, keep any relevant information and seek assistance through the website’s available support channel.
- Review the bet details before confirming your selection.
- Wait for an acceptance or confirmation message where one is provided.
- Check your account history for the final status of the bet.
- Review the game or market rules if the outcome is unclear.
- Raise any dispute promptly and provide the information needed to investigate it.
Payments, winnings and account checks
Deposits, withdrawals and other account transactions are subject to the payment methods available on the website and the relevant Terms and Conditions. You may be asked to complete identity, age, payment-method or source-of-funds checks before a transaction or withdrawal can be processed. These checks are used to help protect accounts, prevent fraud and meet applicable legal and compliance obligations.
Only payment methods that belong to you, or that you are authorised to use, should be connected to your account. A transaction may be delayed, declined or returned if the payment details cannot be verified, the method is not supported, information is incomplete or additional checks are required. You should not attempt to bypass a verification request by opening another account or using a different person’s payment method.
Any balance shown in an account is subject to verification and reconciliation. If a technical, administrative or calculation error credits an amount incorrectly, the error may be corrected and the affected balance may be adjusted. Where funds have been paid incorrectly, the applicable terms may require those funds to be returned or recovered.
Promotional bets, bonus balances and other incentives may have separate eligibility, wagering, expiry and withdrawal conditions. Those conditions should be reviewed before accepting or using an offer. If promotional rules conflict with these general Betting Rules, the specific promotional rules may apply to the relevant offer.
- Keep your personal and payment information up to date.
- Respond promptly to reasonable verification requests.
- Do not create duplicate accounts to avoid account controls or promotional conditions.
- Do not withdraw or transfer funds that you know, or reasonably suspect, were credited in error.
- Retain transaction records and confirmations for your own reference.
Fair play, disputes and responsible gambling
Fair play is required at all times. You must not manipulate games, exploit defects, interfere with security features, use automated tools where they are not permitted or engage in activity that may be fraudulent, deceptive or unlawful. Accounts and transactions may be reviewed where unusual activity, suspected misuse or a breach of the applicable rules is identified.
If you believe a bet has been settled incorrectly, first check the relevant market or game rules and your account history. You may then raise the matter through the website’s available support process. Include the account details requested, the date and time of the transaction, the game or market, the amount involved and a clear explanation of the issue. Do not include passwords or unnecessary sensitive information.
Complaints are reviewed using available account, transaction and game records. An outcome may depend on the rules that applied when the bet was accepted, the official result, technical records and any required verification. If you remain dissatisfied, follow the escalation or external dispute information described in the website’s Terms and Conditions or other legal information.
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only gamble with money you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, stress or other factors that may affect your judgement.
- Use available deposit, spending, loss or session controls where offered.
- Consider a time-out or account closure if gambling is no longer enjoyable or manageable.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- Do not gamble under the applicable minimum age or allow an underage person to use your account.
- Contact the website through its available responsible gambling support options if you need help applying a restriction.
These Betting Rules are general information and do not replace the full legal terms applying to your account. My Empire Casino may update its rules when required by changes to services, technology, law or regulatory expectations. The current version published on the website should be reviewed before you place a bet.